‍AstralaNexus Terms of Business

Effective Date: 24.07.2025
Last Updated: 24.07.2025

These Terms of Business (“Terms”) govern your use of the Connect platform (the “Platform”). AstralaNexus is a trading name of BrownleeCale Limited (the “Company,” “we,” or “us”), a company incorporated in England and Wales. The Platform facilitates connections between individuals seeking employment (“Candidates”) and organisations or persons seeking to hire (“Employers”), collectively referred to as Users. By registering an account or using the Platform, you agree to these Terms. If you do not agree, you must not use the Platform or Services.

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1. Definitions

For clarity in this agreement, the following definitions apply:

• “Platform” – The online services and website provided by BrownleeCale Limited the trading name AstralaNexus, which enables Candidates and Employers to connect for employment opportunities.
• “Company” / “we” / “us” – Brownlee Cale Limited, the provider and operator of the Platform, including its officers, directors, employees, and authorised agents.
• “User” / “you” – Any individual or entity who accesses or uses the Platform, including both Candidates (job seekers) and Employers (companies or recruiters posting jobs or searching for candidates). Both Candidates and Employers are entering into the same agreement under these Terms.
• “Services” – The functionality and services made available through the Platform, including job posting, candidate profile creation, search and matching features, communication tools, and any related SaaS (Software-as-a-Service) offerings.
• “Subscription” – Any paid plan, membership, or subscription-based service offered on the Platform, which may provide enhanced or continued access to certain Services in exchange for recurring or one-time fees.
• “Third-Party Payment Processor” – An independent third-party service (e.g., Stripe) used by the Company to process payment transactions for Subscription fees or other charges. This provider handles your payment information securely; we do not receive or store your full credit card details on our systems.
• “Content” – Any information, text, graphics, resumes/CVs, job postings, messages, or other materials that Users upload, post, publish, or in any way make available on the Platform.

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2. Account Creation and Eligibility

2.1 Eligibility Requirements: To create an account and use the Platform, you must be at least 18 years old (or the age of majority in your jurisdiction, if higher) and capable of forming legally binding contracts. By registering, you represent and warrant that you meet this age requirement and, if you are registering on behalf of a company or other organisation, that you have the authority to bind that entity to these Terms.

2.2 Account Registration: You must create an account to access certainServices. When registering, you agree to provide truthful, accurate, and complete information about yourself or your organisation, and to update such information promptly if it changes. Each User (whether a Candidate or an Employer) must maintain only one account and keep their login credentials confidential. You are responsible for all activities that occur under your account. If you suspect any unauthorised use of your account, you must notify us immediately.

2.3 Account Use for Employers: If you register as an Employer (including on behalf of a business), you confirm that you are an authorised representative of that Employer and have the right to bind the business to these Terms. Employers may allow authorised employees or agents to use their organisation’s account, but the Employer is responsible for all use of the account in compliance with these Terms.

2.4 Compliance with Laws: You agree that your use of the Platform will comply with all applicable laws and regulations. This includes, for Employers, ensuring that any job listings or recruitment activities comply with employment laws and any required licenses or permissions in your jurisdiction. If you are a Candidate, you must be legally eligible to work in the jurisdictions where you seek employment.

2.5 Account Security: You are responsible for maintaining the confidentiality of your password and account credentials. We will never ask you for your password. Do not share your login details with others. We are not liable for any loss or damage arising from your failure to safeguard your account information.2.6 Account Suspension or Termination: We reserve the right to suspend or terminate your account at our discretion if we have reason to believe that you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity. (See Section 9 on Termination for more details.)

3. Subscription Fees and Payment Terms

3.1 Subscription Plans: Certain Services on the Platform may require payment of subscription fees (for example, enhanced job posting packages, access to candidate databases, or other premium features). The specific fees, billing cycles (e.g., monthly or annual), and benefits of each Subscription plan will be as described on the Platform or in an ordering document at the time of purchase. By selecting a Subscription, you agree to pay the applicable fees and charges.

3.2 Third-Party Payment Processing: All payments are processed through a Third-Party Payment Processor (such as Stripe) on our behalf. This means that when you provide payment information (e.g., credit card details), it is submitted directly to the Payment Processor. Payment processing is subject to the third-party’s own terms and privacy policy, in addition to these Terms. We are not responsible or liable for the services of the Payment Processor, and you acknowledge that the Payment Processor may collect and process your payments and personal data related to payments. We do not store your sensitive payment details (such as full credit card numbers) on our systems.

3.3 Authorisation and Billing: By providing a payment method, you authorise the Company (through the Payment Processor) to charge the subscription fee and any applicable taxes at the beginning of each subscription period (and any renewal period) or as otherwise stated for your plan. Subscription fees will be charged in the currency specified (defaulting to GBP for UK-based services, unless otherwise stated). If your billing period is monthly, you will be billed on a monthly recurring basis; if annual, on an annual basis, etc., unless and until you properly cancel or change your subscription.

3.4 Taxes: All fees are stated exclusive of any value-added tax (VAT), sales tax, or other taxes that may be applicable. You are responsible for any taxes or government charges applicable to your subscription fees, except for taxes based on our income. If we have the legal obligation to pay or collect taxes for which you are responsible, we will add those taxes to the charges and you agree to pay them.

3.5 Refunds and Changes: Unless otherwise provided in a specific plan or required by law, paid fees are non-cancellable and non-refundable. Once a subscription period has begun, you will not be entitled to a refund for that period if you decide to cancel before the end, except at our discretion or as required under applicable consumer protection laws. We reserve the right to offer prorated refunds or credits in cases of service error or discontinuation, but such offerings are at our sole discretion.

3.6 Late Payments: If we cannot charge your provided payment method(for example, due to expiration or insufficient funds), or if a charge is reversed via a chargeback, we may, at our discretion and without limiting our rights or remedies, suspend or terminate your access to paid Services.It is your responsibility to ensure that billing information is up to date. We will endeavour to notify you of billing issues to allow you to correct them, but we reserve the right to suspend service for delinquent accounts.

3.7 Changes to Fees: We may modify the subscription fees and/or introduce new charges for new Services or features. For existing subscriptions, we will provide you with reasonable advance notice (for example, by email or notification on the Platform) of any increase in fees. Fee changes will take effect at the start of the next subscription renewal. If you do not agree to the new fees, you may need to cancel your subscription before the new fees take effect. Continued use of the paid Service after the fee change constitutes your agreement to pay the modified amount.

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4. Platform Functionality and Role

4.1 No Employment Agency or Employer:  AstralaNexus is a technology platform that facilitates communication and connections between Candidates and Employers; the Company is not an employment agency, or an employment business as defined by the UK’s employment agency laws. We do not actively introduce or supply specific candidates to employers, nor do we hire employees on behalf of Employers. The Platform merely provides a venue and tools for Users to exchange information about job opportunities

4.2 Scope of Services – No Recruitment Activities: In accordance with the UK Conduct of Employment Agencies and Employment Businesses Regulations 2003, we operate solely as an online intermediary. We do not engage in any of the traditional “agency” activities on behalf of Users, such as:

• Candidate Placement: We do not personally introduce, recommend, or match individual Candidates to specific Employers or vice versa. Any connections or matches are generated by the Platform or initiated by the Users themselves.
• Vetting & Suitability: We do not assess or guarantee the suitability, qualifications, or availability of any Candidate for any job, nor do we verify the bona fides of any Employer or job posting beyond basic checks. All information is provided by Users, and Users are solely responsible for evaluating each other.
• Mediation of Terms: We do not negotiate contracts, salaries, work hours, or any terms of employment between Candidates and Employers. Any negotiation or agreement on employment terms is strictly between the Candidate and the Employer.
• Hiring Decisions: We are not involved in any hiring or placement decisions. The decision to interview, hire, or engage in an employment contract is entirely up to the Users.
• Employment Administration: We do not provide employer services such as payroll, work permits/visa arrangements, or compliance with employment law obligations for any hires. We are not the employer of Candidates and do not process employment paperwork on behalf of any party.

4.3 Independent User Responsibilities: All interactions, communications, and transactions between Candidates and Employers are conducted at the discretion of the Users and on their own responsibility. We do not supervise or control the actual communications or meetings (virtual or in-person) between Users. Users are solely responsible for their own hiring decisions and any obligations arising out of an employment relationship. Employers are responsible for complying with all legal requirements in hiring and employment (such as verifying a Candidate’s right to work, checking references or qualifications, obtaining any necessary background checks, and providing any required statutory rights or benefits). Candidates are responsible for performing their own due diligence on job opportunities and potential employers.

4.4 No Guarantee of Results: The Company does not guarantee that Employers will find suitable Candidates or that Candidates will find employment through the Platform. We provide tools to facilitate initial contact, but we make no representation or warranty that any User will achieve their desired outcome (such as filling a job vacancy or obtaining a job). Furthermore, while we may offer features like search filters or automated match suggestions, any such features are for convenience and do not constitute our endorsement of any Candidate or Employer.

4.5 Compliance with Employment Standards: We strive to operate the Platform in compliance with applicable laws and best practices. However, because we are not an employment agency or recruiter, certain employment laws or regulations (such as those governing employment agencies) may not directly apply to us. Nevertheless, we require all Users to comply with applicable employment laws when using our Platform. For example, Employers must adhere to laws regarding maximum work hours, minimum wages, non-discrimination, and any required employment contracts or written statements for employees. AstralaNexus’s role is limited to providing a forum; we do not assume responsibilities that employers, recruitment agencies, or employment businesses have under law.

4.6 No Agency Relationship: Your use of the Platform does not create any partnership, joint venture, agency, franchise, or employment relationship between you and the Company. We are not an agent for any User, nor are we involved in any transaction between Users. We do not direct or control Users in the execution of any job or hiring process beyond providing the Platform’s functionality.

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5. Data Privacy and Security

5.1 Privacy Policy: Your privacy is important to us. Our collection, use, and processing of personal data (such as the information in a Candidate’s profile or an Employer’s account details) are governed by our Privacy Policy (available on our website), which is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understood our Privacy Policy. We handle personal data in accordance with applicable data protection laws, including the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or alteration.

5.2 User Data and GDPR Alignment: The Company acts as a “data controller” for personal data that you provide to us for the purpose of using the Platform (for example, when you create an account or fill out your profile). We will only use such personal data for legitimate purposes of operating and improving the Services, providing customer support, and as otherwise described in our Privacy Policy, in compliance with UK GDPR principles. If you are located outside the UK/EEA, note that your personal data may be stored or processed in the UK or other countries. We will ensure that any international data transfers are done in compliance with applicable law, using appropriate safeguards (such as standard contractual clauses) to protect your information.

5.3 Employer as Independent Data Controller: When an Employer accesses or receives personal information of a Candidate via the Platform (for example, viewing a CV or contact details that a Candidate shares when applying to a job), the Employer understands that they become an independent data controller of that information. This means the Employer must handle that Candidate’s personal data in accordance with all applicable data protection laws and only for the intended purpose of evaluating the Candidate for potential employment. The Company is not responsible for how an Employer uses personal data obtained through the Platform once it is in the Employer’s possession. Similarly, if a Candidate receives personal information about an Employer or a recruiter (such as an interviewer’s contact details), the Candidate must also treat that information in accordance with privacy laws.

5.4 Acceptable Use of Personal Data: Users agree to use any personal data obtained through the Platform solely for the purposes of seeking employment or hiring. For example, Employers should use Candidate information only to evaluate them for job opportunities and not for unrelated marketing. Candidates should use Employer contact information only for job-search-related communication. Any misuse of personal data (such as selling, misappropriating, or using data for unsolicited marketing) is strictly prohibited and may result in immediate termination of access, as well as potential legal consequences.

5.5 Security Measures: We employ commercially reasonable security measures to protect the integrity and security of the Platform and your data. However, no website or internet transmission is completely secure. You are responsible for maintaining the security of your own devices and account credentials. We strongly encourage you to use a strong, unique password and to enable any available two-factor authentication. If we become aware of any data breach that affects your personal data, we will notify you and the appropriate authorities as required by law.

5.6 Data Retention: We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. The exact duration will be in accordance with our Privacy Policy. When your data is no longer needed, we will securely delete or anonymise it. If you terminate your account, we will handle your data as described in Section 9 (Termination) and in our Privacy Policy, which may include retaining certain information if required by law or for legitimate business purposes (e.g., record-keeping, fraud prevention).

5.7 Confidentiality of Communications: While the Platform may allow private communications between Candidates and Employers (such as messaging), we cannot guarantee that communications will always remain confidential. We do not routinely monitor private messages, but we reserve the right to access and review communications on the Platform if we believe, in our sole discretion, that it is necessary to enforce these Terms, comply with legal obligations, or address security or abuse concerns. By using the Platform’s communication tools, you consent to this limited right of review.

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6. Acceptable Use Policy

All Users must use the Platform in a lawful and respectful manner. By accessing or using AstralaNexus, you agree to the following acceptable use terms:

6.1 Professional and Fair Use: The Platform is designed for recruitment-related activities. You agree to use the Platform only for its intended purposes – Candidates seeking employment and Employers seeking to recruit. You must interact with other Users professionally and in good faith. Employers agree to treat Candidates fairly and without unlawful discrimination, and Candidates agree to be truthful and professional in their interactions.

6.2 Compliance with Anti-Discrimination Laws: Discriminatory conduct is strictly prohibited. All job postings, candidate communications, and hiring decisions must comply with applicable equality and anti-discrimination laws, including the UK Equality Act 2010 and similar laws in other jurisdictions. Employers should not post jobs or make hiring decisions that unlawfully discriminate based on protected characteristics (such as race, gender, age, disability, religion, etc.), and Candidates should not engage in discriminatory harassment of prospective employers or their staff. We reserve the right to remove any content or postings that,in our judgment, appear to violate anti-discrimination laws or our policies.

6.3 Prohibited Content and Activities: You must not post, upload, transmit, or otherwise make available any Content on the Platform that is illegal, harmful, or violates anyone’s rights. For example, and without limitation, you agree NOT to:

• Provide False or Misleading Information: Do not create accounts under false identities or submit information (including resumes, profiles, job listings, or company information) that is false, misleading, or fraudulent. You must not impersonate any person or entity or misrepresent your affiliation or credentials.
• Infringe Intellectual Property or Privacy Rights: Do not upload Content that you do not have the right to use, or that infringes on any copyright, trademark, trade secret, privacy, or other rights of any person or entity. (See Section 7 on Intellectual Property for more details.)
• Post Prohibited Job Content: Employers must not post job ads for opportunities that are unlawful, bogus, or contrary to our platform guidelines. For example, job listings must represent genuine employment opportunities (no multi-level marketing schemes, no jobs requiring upfront fees from Candidates, no sexually explicit or exploitative jobs, etc.). Job postings should not contain offensive material, blatant advertisements for unrelated products, or any content that violates our other policies (e.g., no content that is defamatory, obscene, or incites violence or hatred). We may remove or modify any job posting that violates these rules or that we deem inappropriate.
• Harass or Abuse Others: Do not use the Platform to harass, bully, or threaten any other User. This includes sending unwanted and repeated messages, using hateful or derogatory language, or engaging in stalking behaviour. Be respectful in all communications.
• Spam or Unsolicited Communications: Do not use the Platform to send spam or mass/unsolicited communications. Employers should avoid repeatedly contacting a Candidate without reasonable cause, and Candidates should not spam multiple Employers with generic applications that are not relevant to the posted job. Any use of the messaging tools for advertising products or services unrelated to recruitment, or for phishing schemes, is prohibited.
• Malware and Hacking: You must not introduce to the Platform any viruses, worms, Trojan horses, malicious code, or any other harmful software. You also agree not to attempt to gain unauthorised access to the Platform’s systems, user accounts, or data, nor to disrupt or attack the Platform’s servers (e.g., via a denial-of-service attack).  Additionally, automated crawling, scraping, or harvesting ofdata from the Platform without our prior permission is forbidden, as it may impair the Platform’s function or violate Users’ privacy. Any such misuse of the Platform’s technical infrastructure is a serious breach of these Terms.
• Circumventing Security or Policies: Do not attempt to circumvent any security features or access controls on the Platform.This includes not attempting to use another User’s credentials or spoofing the Platform’s functionality. Do not remove or obscure any notices, banners, or terms presented on the Platform.
• Any Unlawful Activity: Obviously, you must not use the Platform to further any activity that is unlawful. This includes activities like fraud, money laundering, human trafficking, or offering employmentin violation of labour laws (such as jobs that involve illegal work or exploitation). We may report any suspected criminal activity to the authorities.

6.4 Employer Specific Obligations: Employers using the Platform agree to additional specific responsibilities: (a) You will only post truthful, accurate job descriptions and will keep them updated (close or remove postings that are filled or no longer active). (b) You will ensure that your job advertisements comply with all relevant laws, including disclosure of any key terms required by law (for example, if a role is unpaid or commission-only, that must be clearly stated, and such roles must be lawful and not in violation of minimum wage laws) (c) You will not solicit Candidates for anything other than bona fide employment opportunities (no advertising of services, franchises, or other non-employment opportunities disguised as jobs). (d) You will handle Candidate data in accordance with Section 5 and applicable privacy laws, using it only for recruitment purposes and not retaining it longer than necessary or sharing it without proper authority.

6.5 Candidate Specific Obligations: Candidates agree that (a) all information you provide in your profile, CV, and job applications will be truthful and accurately represent your qualifications and experience. (b) You will only apply to positions for which you reasonably meet the qualifications or have a genuine interest. (c) You will conduct yourself professionally in any interviews or communications with Employers, which includes showing up for scheduled interviews or providing notice if you cannot attend and not doing anything to deliberately harm an Employer’s operations or reputation.

6.6 Monitoring and Enforcement: We reserve the right (but do not assume the obligation) to monitor User Content and usage of the Platform to enforce these Terms. We may remove or edit any Content that, in our judgment, violates this Acceptable Use Policy or otherwise breaches theseTerms. We may also suspend or terminate accounts for violations (see Section 9). In most cases, we will attempt to notify you and may give you an opportunity to correct or explain problematic conduct or content, but for serious or repeated violations we may suspend/terminate your access immediately without notice. We may also report any unlawful conduct to appropriate law enforcement authorities and cooperate with such authorities, which can include disclosing your identity and relevant data if requested by legitimate legal process

6.7 Indemnification for Misuse: If you violate this Acceptable Use Policy or any other provision of these Terms, you may be responsible for losses or damages incurred by the Company as a result. Per Section 8.4, you agree to indemnify and hold us harmless from any claims or demands(including legal fees) arising out of your breach of these Terms or your violation of any law or rights of a third party in the context of using the Platform.

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7. Intellectual Property Rights

7.1 Our Intellectual Property: All content, software, design elements, and materials available on or through the Platform (excluding User-provided Content) are the property of the Company or our licensors and are protected by intellectual property laws. This includes (but is not limited to) the Platform’s database of job listings and profiles, the AstralaNexus name and logo, site design, graphics, and any proprietary software or code used to provide the Services. All rights are reserved. Using our Platform does not grant you ownership of any of our intellectual property. You are only allowed to use the Platform and its materials for the purposes and within the scope set out in these Terms. Any extraction, copying, modification, distribution, or republishing of our content or intellectual property, without our prior written consent, is strictly prohibited. You also shall not reverse-engineer or decompile any of our software or attempt to circumvent any technical protection measures.

7.2 User Content Ownership: You retain any intellectual property rights you already hold in the Content you submit or upload to the Platform (for example, the text of your job listing or the details in your CV remain yours). We do not claim ownership of your original Content. However, by providing or posting Content on the Platform, you grant us a license to use that Content as needed to operate and provide the Services. Specifically, you grant the Company a worldwide, royalty-free, non-exclusive license to host, reproduce, edit (for formatting or clarity), distribute, and display your Content in connection with the Services and our business operations. For example, this license allows us to display your job post to Candidates, include your content in search results, or use your company’s name and logo on the Platform as part of your job listing. If you are an Employer, you also permit us to use your company name and trademarks as needed to identify you as an Employer on the Platform and in related promotional materials (e.g., listing you as a customer of our Platform), consistent with Section 7.5 below.

7.3 License Warranty: You represent and warrant that you have all necessary rights to upload or share any Content you submit to the Platform, and that our use of such Content in accordance with these Terms will not infringe or violate the rights of any third party. You agree that you will not upload any Content that is confidential or proprietary to a third party (for example, internal company documents) unless you have permission. Any Content you upload is deemed non-confidential (except for personal data provided in accordance with our Privacy Policy). We have the right to disclose your identity to any third party who claims that Content posted by you violates their intellectual property or privacy rights or to cooperate with law enforcement or court orders as stated in Section 6.6.

7.4 Content Moderation: We do not review all Content before it is posted on the Platform, but we reserve the right to remove or disable access to any Content for any reason, including if we believe it violates these Terms or infringes someone’s rights. We also may terminate repeat infringers’ accounts. If you believe that any Content on the Platform infringes your copyright or other rights, please notify us through the contact information provided, and we will respond in accordance with applicable law (such as the Digital Millennium Copyright Act (DMCA) notice-and-takedown process for copyright, if relevant).

7.5 Third-Party Intellectual Property: The Platform may contain trademarks, logos, or content from third parties (for example, a company logo in a job advertisement, or an integrated third-party service’s branding). All these are the property of their respective owners. Nothing in these Terms grants you any license or right to use any trademark or content of a third party except as expressly permitted by the owner. If you, as an Employer, provide us with your trademarks or logos (for instance, to display with your job post or company profile), you grant us the right to use and display those marks on the Platform and in marketing the Platform’s services to the extent that they identify you as a user of ourServices. You can revoke this marketing license by contacting us with a request, but we may have a period to remove your marks from printed or already prepared materials.

7.6 Feedback: If you send us any feedback, suggestions, or ideas regarding the Platform or Services (“Feedback”), you agree that such Feedback is provided voluntarily, and we are free to use it as we see fit with no obligation to you. We may incorporate Feedback into our products or services, and you will not be entitled to any compensation, credit, or notice. Any improvements or modifications to the Platform that result from such Feedback are our intellectual property.

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8. Disclaimers and Limitation of Liability

8.1 No Warranty for Services: The Platform and all Services are provided “as is” and “as available” without any warranty of any kind, except to the extent required by law. While we strive to maintain a high level of service, we do not guarantee that the Platform will be uninterrupted, error-free, or secure always. We expressly disclaim any and all warranties, whether express or implied, including: implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the information on the Platform (including job listings and candidate profiles) is accurate, complete, or reliable. Use of the Platform is at your own risk. Any guidance or content provided (such as blog articles, hiring tips, or salary information) is for general informational purposes and does not constitute professional advice.

8.2 No Liability for User Conduct or Interactions: Because our Platform serves as a meeting place for Candidates and Employers, we are not responsible for the actions, content, or information provided by any User. We do not vet or verify the truth or legality of job listings, candidate credentials, or communications posted by Users, and we make no representations or guarantees about any Users (including their ability or intent to pay or to perform job duties). You acknowledge that any agreements or employment arrangements formed through the Platform are strictly between Users, and we are not a party to them. Consequently, to the fullest extent permitted by law, we will not be liable for any claims or losses arising out of or relating to interactions or transactions between Users. This includes, for example, any employment offer that does not materialise, any employment relationship that turns out unsatisfactorily, or disputes over payments, discrimination, or misconduct between an Employer and a Candidate. We also disclaim liability for any conduct of Users that is unlawful or violates these Terms, such as misuse of data or offensive communications; however, we reserve the right to take action as described elsewhere in these Terms.

8.3 Limitation of Liability: To the extent permitted by law, the Company and its affiliates, officers, employees, agents, partners, and licensors will not be liable for:

• Indirect or Consequential Losses: Any indirect, incidental, special, consequential, or punitive damages that result from your access to or use of (or inability to use) the Platform or Services. This includes, without limitation, any loss of employment opportunity or business, lost profits, lost data, loss of goodwill, or the cost of procurement of substitute services, even if we have been advised ofthe possibility of such damages.
• Direct Damages Cap: The total aggregate liability of the Company arising out of or relating to these Terms or the use of the Platform shall be limited to the amount you have paid to us in subscription fees in the six (6) months immediately preceding the event giving rise to the liability, or £100 GBP, whichever is greater. If you have not paid any amounts (for example, if you are a Candidate using free services), our total liability to you for any claim will not exceed £100 GBP. This limitation applies regardless of the form of action (whether in contract, tort, statute, or otherwise).

8.4 Exceptions and Mandatory Rights: We do not seek to limit liability beyond what is permitted by law. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence or the negligence of our employees or agents; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be lawfully excluded or limited. If you are a consumer (for example, a Candidate using the Platform for personal job-seeking purposes), you may have certain rights under your local law that cannot be excluded by contract – these Terms are not intended to deprive you of any such mandatory protections. In particular, any provisions of these Terms which seek to exclude or limit liability shall be interpreted subject to your statutory rights (including, if applicable, the Consumer Rights Act 2015 in the UK, and Unfair Contract Terms legislation).

8.5 Third-Party Services and Links: The Platform may contain links or integrations to third-party websites or services (for example, a link to an external payroll provider, training resources, or payment processing by Stripe). We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party content or services from the Platform, you do so at your own risk. Different terms and privacy policies may apply to your use of third-party services. For instance, payments processed via our PaymentProcessor are subject to that processor’s terms (as noted in Section 3). We are not liable for any issues arising from your use of third-party offerings.

8.6 Release: Because we are not involved in transactions between Users, if you have a dispute with one or more Users (e.g., an Employer has an issue with a Candidate’s performance, or a Candidate has an issue with anEmployer’s hiring process), you release the Company (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from any and all claims, demands, and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. This release does not apply to any claim we have materially contributed tothrough our own wrongful actions or inactions.

8.7 Additional Disclaimers: We are not responsible for any delay or failure to perform resulting from causes outside our reasonable control, such as internet failures, equipment failures, power failure, labour disputes, epidemics, acts of war or terrorism, or governmental actions (force majeure events). Also, while we aim to maintain consistent availability, we may occasionally need to take the Platform down for maintenance or updates. We will try to schedule maintenance to minimise disruption, but we disclaim liability for any interruption or data loss during maintenance.

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9. Termination and Suspension of Access

9.1 Termination by Users: You may stop using the Platform at any time. If you have a registered account, you may terminate your account by following the account cancellation procedure on the Platform or by contacting us. If you are subscribed to a paid plan and wish to cancel, you must do so before the next billing cycle to avoid further charges. (No pro-rata refunds will be given for early termination of a paid subscription, except at our discretion or as required by law—see Section 3.5 on refunds.) Once your account is terminated, you will lose access to any data or content (including any saved profiles, messages, or application history) in your account, so please ensure you have saved any information you need before cancelling.

9.2 Termination or Suspension by Company: We may suspend or terminate your account or access to the Services immediately at our discretion if we determine that you have violated these Terms, any applicable law, or if your use of the Platform poses a security risk or could subject us to liability. We may also suspend the accounts of Users who areunder investigation or who we suspect have engaged in fraudulent or harmful behaviour. In non-emergency situations, we will endeavour to provide you with notice of the suspension or termination, explaining the reason and whether the issue may be cured. In serious cases or repeat violations, we may terminate without prior notice. Users who have been terminated or suspended may not create new accounts without our permission.

9.3 Effect of Termination: Upon termination of your account for any reason, your right to use the Platform will immediately cease. We will deactivate or delete your account and all associated Content, information,or data, or alternatively, block your access to such data (except to the extent we are obliged to retain certain data for specific time periods underlaw or our Privacy Policy). Employers should be aware that if their accountis terminated, any active job postings may be removed from the Platform. Candidates should note that if their account is terminated, their profile and any applications or messages may become inaccessible to them (though Employers who have corresponded with you may have retained copies of communications or resumes). We have no obligation to provide you with a copy of your data after termination, so please download or backup any information you wish to retain.

9.4 Surviving Provisions: All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to: any obligation to pay outstanding fees, ownership and license rights (Sections 7.1 and 7.2 for content that was provided during the term), indemnities, disclaimers of warranties, limitations of liability, and governing law/dispute resolution provisions.

9.5 Reactivation: If your account was suspended or limited due to a breach, we may (but are not obligated to) reactivate it once the issue is resolved to our satisfaction. For example, if an account was suspended due to non-payment, we may restore full access once all outstanding amounts are paid and we receive assurance of future payments. If an account was suspended due to a violation of the Acceptable Use Policy, we may consider reactivating if you demonstrate that the violation has been cured, and you commit to compliance moving forward. However, reactivation is at our sole discretion and repeated or serious violations willtypically result in permanent termination.

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10. Governing Law and Dispute Resolution

10.1 Governing Law: These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales. We choose English law asthe governing law because Brownlee Cale Limited is based in the UK, and we aim for consistency in the interpretation of our Terms. If you are using the Platform from outside the UK, please be aware that you are still agreeing that English law will apply to the fullest extent permitted in your local jurisdiction.

10.2 Jurisdiction: You and the Company agree that the courts of England and Wales shall have exclusive jurisdiction over any disputes or claims arising out of or relating to these Terms or your use of the Platform. By entering into this agreement, you waive any objection to such jurisdiction or venue on grounds of inconvenient forum or any similardoctrine. (If you are a consumer residing outside of the UK, you may also have rights to bring actions in your home country under certain consumer protection laws; these Terms are not intended to limit any such rights where applicable by law.)

10.3 Local Law Compliance: We make no representation that the Services are appropriate or available in all locations. If you choose to access or use the Platform from outside the United Kingdom, you do so at your own initiative and are responsible for compliance with local laws to the extent they apply. All Users must ensure that their use of the Platform is lawful in the country where they reside or where they use the Services. These Terms do not limit any protections afforded under mandatory local laws. For example, if you are an EU-based user, you may have certain consumer rights or data protection rights that cannot be waived; nothing in these Terms will override those rights. However, the contract between you and the Company remains subject to English law, and, aside from anynon-waivable rights, any disputes will be resolved as set forth above.

10.4 Dispute Resolution and Good Faith Negotiation: In the event ofany dispute or claim arising out of these Terms or your use of the Platform, we strongly encourage you to contact us first to discuss and try to resolve the matter informally. Often, issues can be resolved through our customer support without resorting to legal action. Both you and the Company agree to attempt in good faith to negotiate any dispute for at least 30 days before initiating formal legal proceedings.

10.5 Alternative Dispute Resolution (Optional): For Users in certain jurisdictions (for example, in the EU or UK), alternative dispute resolution mechanisms or online dispute resolution platforms may be available, and we are open to exploring those if you request it and if it could lead to a faster or more amicable resolution. This does not waive the jurisdiction clause above unless we explicitly agree to binding arbitration or another forum in writing for a particular dispute.

10.6 Injunctive Relief: Notwithstanding the above, either party may seek interim or injunctive relief in any competent court to protect its intellectual property or confidential information while the dispute resolution process is ongoing.

10.7 Time Limit on Claims: To the extent permitted by law, any claim or cause of action by you arising out of or related to use of the Platform orthese Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. (This clause does not apply to consumers in jurisdictions that prohibit such time limit reductions.)

Entire Agreement: These Terms (along with any documents expressly incorporated by reference, such as our Privacy Policy and any applicable Subscription order terms) constitute the entire agreement between you and Brownlee Cale Limited regarding the use of AstralaNexus. They supersede any prior agreements or communications between us relating to the subject matter.

Changes to Terms: We may update or modify these Terms from time to time. If we make material changes, we will notify Users by posting the updated Terms on the Platform and updating the "Last Updated" date at the top, or by sending a notice via email or the Platform. Continued use of the Platform after changes are effective constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should stop using the Services and, if necessary, terminate your account.

No Waiver: No failure or delay by the Company in exercising any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy. If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

Contact Information: If you have any questions or concerns about theseTerms or the Platform, you may contact us at [Contact Email/Address]. We will do our best to address your inquiry promptly.By creating an account or using the Platform, you acknowledge that you have read, understood, and agree to these Terms of Business and our Privacy Policy. Thank you for using AstralaNexus to further your employment or recruitment needs in a lawful and professional manner. We wish you success in your hiring or job-seeking endeavours, and we arehere to support a safe and efficient platform for all users.

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11. Contact Us

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AstralaNexus Privacy Team